Tom from SWISCO responded:
September 9, 2020
Hello! Would our 81-138 be closer? Look it over and let me know what you think. |
Dave Sr. from SWISCO responded:
September 14, 2020
I'm not sure why you're having issues with the diameter of the wheel. The issue I think would be getting the larger wheel clearing the track to get the door back onto the track. You say that the door is not sliding properly. What exactly is the issue? Is it hanging up at certain points or does it seem like the wheel simply isn't turning, or something else? Do you think if you were to lubricate the track would that help with the operation of the roller? You can try using a silicone spray or a lubricating stick like the 75-077. |
Hi Dave, Sr.,
I was hoping the wheels might make the difference since I replaced the rollers with new ones that were a little bigger (got the door back on okay) and there was very little change in the sliding ease. The wheels seem to be rolling fine, and I have siliconed the track and wheels, with no improvement.
We bought this condo last year with the hard-to-slide door already as-is, so we don't know if it actually was any better previously at any time.
It is a heavy vinyl door with what appears to be tight fitting low-nap weather stripping. Maybe it is what it is .... ugh.
Dave Sr. from SWISCO responded:
September 16, 2020
In that case, it could just be that your door is just hard to operate to begin with. At the end of the day, some doors are just heavy. I suggest lubricating the track, rollers, and header where the door slides. It could also be that the weather seal is dry, so check that too. |