Hello, I have ordered from you before and I have 2 sets of sliding doors that have this white plastic piece which has a "lip" at the bottom that insert into the floor track so doors can glide open/close. This "lip" on the white plastic broke (when pressure was applied to the door) and now the door flops front to back when opening. Only parts holding the door in place are the top parts.
Can you help? Thank you in advance.
Respectfully,
Mary
Thanks for posting, Mary. I'm afraid we don't recognize the part you show here. Are you able to remove it from the door and show us the whole assembly by itself? Can you also give us its dimensions? I cannot guarantee we can find a match, but we will certainly try our best.
I will see what I can do...lots on my plate at this moment, will keep you posted in the near future. Thought it would be an easy fix? Thank you.
Respectfully, Mary
Unfortunately, most closet doors are not intended to be repaired, and most old-school manufacturers have gone out of business, meaning replacement parts are even harder to find. You'll need to remove the part in order to give us a chance to track it down and avoid replacing the door.
I just happened to see this post... I wonder if you could use 23-018, because it looks very similar. Why don't you compare measurements?
You're welcome, Mary! Let us know how you make out.
