I ordered and received 84-007. They are just a bit too thick for my application, so that they will not slide into the door frame. That attached pictures give a pretty good comparison. My measured thickness is about 9/32" to 5/16". My rollers are 15/16" to 1" o.d.
What item number do you recommend?
May I exchange the ones received?
Many Thanks,
Pat
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Casey from SWISCO responded:
April 2, 2020
Hi Pat, To my eye, your original roller looks like a close match to our 84-050 but you'll need to carefully compare the dimensions listed on our product page to your part to confirm that this will work for you. We do not have an exchange policy but you can return the incorrect rollers for a refund. You can review our return policy here. Thank you! |
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Casey from SWISCO responded:
April 3, 2020
Sounds great, Pat. We will be here. |
I have taken all the measurements that I see listed for similar rollers and they are included.
I believe I may have found a matching roller, but would prefer that you come up with an independent opinion (not prejudiced by what I may think). Once you've done that, we can confirm or reconcile our opinions.
I would like to get an order placed today, if possible.
Thanks,
Pat
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Casey from SWISCO responded:
April 3, 2020
Hello again, These dimensions help a lot. With your dimensions in mind, take a look at our 84-095. This roller has the width you're looking for and still has the same style as your original roller. Let me know if you agree or have any other questions. Thank you! |
I agree. That's the same one I had in mind.
Many Thanks for your patience and persistence.
Pat
