Sliding door back panel on lock

A home owner from Illinois says:

September 17, 2023

Sliding door lock is missing back panel

Thumbnail of the uploaded file named IMG_5463.jpeg

Casey from SWISCO responded:

September 18, 2023

Hello,

We'd be happy to help but it's tough to determine what you need without seeing the original part. It would help to see a photo of the mortise lock face plate, as well as the inside portion of the lock that engages with the mortise. Also do you happen to know the manufacturer of the door? Your photo reminds me of Andersen at first glance but we want to be sure before making any recommendations. Thank you.

Andersen Tribeca Thumb Latch Replacement

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