Our sliding door lock does not work. Can you provide information on the type of lock that should be replaced. Thanks
Peter
Sliding door lock
Home Owner from Northridge
Nov 13, 2020 8:01 pm
5 user uploaded images
11 Replies
Home Owner from Northridge
Nov 23, 2020 1:54 pm
I will try that. Thanks
Do you have a video on how to replace the lock.
Do you have a video on how to replace the lock.
Tom from SWISCO
Nov 24, 2020 8:20 am
We don't have a video on this hardware in particular, unfortunately, but replacing the lock is very simple. It just screws into the door frame, before you install the handle.
Home Owner from Northridge
Jan 7, 2021 2:05 pm
Hi is it possible for the handle not working properly and lock working well. Which one usually breaks down.
Thanks
Peter
Thanks
Peter
Tom from SWISCO
Jan 7, 2021 3:01 pm
In my experience, the mortise is what fails first, which in turn leads to the handle breaking.
Home Owner from Northridge
Jan 9, 2021 11:06 pm
Hi the width of the old lock is 3/4 inches. Does the company sell a mortise lock for this size or you know of another which would fit.
Tom from SWISCO
Jan 11, 2021 10:20 am
We don't have a lock in this style with a 3/4" width. Are you sure it's not 11/16"? As far as I know, this mortise was only ever made in this size.
Home Owner from Northridge
Jan 11, 2021 12:04 pm
I will check again. Thanks
Home Owner from Northridge
Jan 12, 2021 2:04 pm
The correct size is 11/16. Thanks
Tom from SWISCO
Jan 13, 2021 9:30 am
Great! Then I think the parts we recommended will work well.
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