Sliding door lock

Home Owner from Columbus, OH
Hello
I received #82-218. It's just a little to big.
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4 Replies
Tom
Tom from SWISCO
SWISCO
Expert
Thank you for posting. Please look at our media guide for #82-218. Get back to us and let us know if this would be a better match for you.
Home Owner from Columbus, OH
I have ordered 2 different locks and neither one fit. The opening is 1/2 inch wide and 3 inch length. Which lock do you recommend? Thank you!
P.s. I really like how your website is set up. You guys are super helpful!
Tom
Tom from SWISCO
SWISCO
Expert
I'm sorry to hear the 82-218 didn't work. We haven't been able to find a version with only a 3" length. Would you be able to show us a picture of the original mortise lock? Another idea would be to use the file to shave the burrs in the opening a little to make sure it's clean and there are no obstructions. The 82-218 has a very tight fit. We've heard from many customers that it was too big at first, but once they put in a little elbow grease they found it did eventually pop in. You don't want it to be too loose. Just be very careful that it doesn't fell into the door during installation. If you haven't already, I highly recommend watching the video below if you haven't already.
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