Sliding glass door handle

Quick Learner from Niceville, FL
I recently order and received an 82-086 handle in beige. I am hoping you can work with me on an exchange, but I need to figure out what I actually need. In the attached picture, you can see the 82-086 on the left. The mounting holes for the handle on my original part are spacing further apart than the 82-086. The spacing on my handle is 8" but the spacing on the 82-086 is about 5.5". Thanks for any help you can offer.
1 user uploaded image
2 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello, thanks for writing in. I'm sorry to hear you are having difficulty with your product. The distance between installation holes on the 82-086 should be 3-15/16". We don't carry a handle with an 8" distance between the installation holes. I'm wondering if you could confirm that measurement for me?

Reply to Thread
Current Photos: