February 18, 2021
The part that the screw threads into no longer will move to raise or lower the roller.frame is approx 3/8th of a inch tall.3/4 inch wide, and 2 5/8ths long on the main frame box.
Thank you for your help
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February 19, 2021
Can you confirm the height of the housing? 3/8" is incredibly small. Did you perhaps mean to type 1-3/8"? If so, see our 81-278. This may be the part you're looking for.
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February 24, 2021
I've received my order for order #1577521 based on the recommendation of the response team. I haven't tried to install the replacement parts as of yet, but am concerned that the diameter on old hardware is 1 and 1 /4 across, while the new ones are 1 and 1/2. Will these still work for the tracks/doors ? If not, I'll need to return these and get the correct ones.
Thanks so much.
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February 25, 2021
These rollers have an adjustment screw that raises and lowers the wheel in the housing. You can usually always adjust the roller to make up the difference. Try that and let me know if it works. If not, you can see our return policy here.
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February 25, 2021
OK -I'll try that out. It'll be a few weeks as I just had hernia surgery on Monday, so I'm not allowed to pick up those heavy doors lol. Thanks for the input.