Sliding glass door #sgd-r30-144x82 & sgd-r35-96x82

A home owner from Durham NC says:
The latch for the sliding glass door will not raise the latch to lock the door. The inside lever is very loose and will no longer control the piece to latch on the lock.
User submitted photos of patio door hardware.
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Tom from SWISCO responded:
Sounds like the mortise lock may be shot. Just to confirm, I recommend removing the handle and thumb lever and trying to activate the lock manually with a flathead screwdriver. If you still have problems, it likely has to be replaced. See our 82-226 for a possible match.
A home owner from Durham NC says:
The mortise lock on my sliding door has a latch that engages downward on the hook but the part you suggested says the latch must engage upward. Is their a similar replacement part where the latch engages downward onto the wall hook?
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Dave Sr. from SWISCO responded:
You can use the 82-226 either in the upward or downward locking position. All you have to do is simply flip it around.
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