Tom from SWISCO responded:
October 27, 2020
Thank you for your patience during this busy season. You are correct: these rollers aren't made anymore. The only thing we may be able to help with is the wheel. Would you be able to just replace that and reuse everything else? If so, please tell me its diameter and thickness and I will see if we have something in the size given. |
Hello Tom, hoping you would have the wheel assembly was a long shot given the age of the mirrored doors. The doors have performed well for over 20 years. In answer to your question the wheels are 1.25 inches in diameter with a thickness of 5/16 inch. The width including the built in axel is one inch. Thanks for your help, Michael
Tom from SWISCO responded:
October 28, 2020
Thank you. Our 81-228 is 1-1/4" in diameter and 5/16" thick. This is usually only used on patio glass doors, but since it's the same size then it may be your best bet. |
Tom from SWISCO responded:
October 29, 2020
I'm afraid that we do not have an axle in that size, but you may be able to rig up something using parts from any hardware store. It won't be pretty, but if you're handy then it may be serviceable. We do ship to Canada, yes! You can see our shipping policy here. |
Tom from SWISCO responded:
October 29, 2020
Unfortunately, we don't have an ETA for these parts. Our chains of supply have been backed up for months due to the quarantine. I can only promise that we're trying to get these back on the shelves as soon as we can. |
I appreciate the circumstances your company is dealing with during these times. Instead of waiting for the "kit" to be restocked I ordered some of the wheels which are still available and will try to invent a solution. Thanks for your help. Stay safe and vote. Mike