Sliding glass patio door that will not lock

Quick Learner from USA
Aug 7, 2024 3:44 pm

Good Afternoon,

My sliding glass patio door with a double hook mortise lock will not lock. I can find no identifying information for the existing lock.

When I called this morning, I thought the problem might be with the anti-slam button. I can retract it by pushing it with my finger when the door is open but the lever won't move when the door is closed. I did an alignment check using chalk and the anti-strike button lined up with strike plate correctly. I have attached four pictures for the current lock mechanism.

The dimensions of my existing lock look like the 82-238.

My keeper is 9" long.

The top and bottom holes are 7 11/16" apart and are used to connect the keeper to the door frame. The holes the screws go into on the frame do not look like pre-drilled holes but rather post-drilled holes.

Holes 2 and 3 are 6 1/2" apart and connected to the old mechanism at the very top and bottom.

Handle+Lock1 Handle+Lock2 Handle+Lock3 Handle+Lock4 Handle+Lock5
5 user uploaded images
3 Replies
Jasmine
Jasmine from SWISCO
Aug 8, 2024 12:48 pm
SWISCO
EXPERT

Hello,

We appreciate your inquiry! Your patio mortise lock does remind me of the 82-238 Double Hook Mortise Lock. Although, to confirm with certainty that this is the replacement you need, I would suggest removing the internal lock so that you can accurately compare all of the dimensions. It would be advised to reattach the faceplate before removing the lock.

You keeper can likely be replaced with the 89-036 Two-Point Adjustable Striker.

Alternate image for 82-238
Alternate image for 82-238

Alternate view of 82-238
Alternate view of 82-238

Alternate image for 89-036
Alternate image for 89-036

Additional dimensions for 89-036
Additional dimensions for 89-036


Quick Learner from USA
Aug 9, 2024 10:23 am
I did as you suggested. I removed the internal mechanism and verified that the dimensions all matched. I believe I am ready to order.
Jasmine
Jasmine from SWISCO
Aug 9, 2024 11:59 am
SWISCO
EXPERT

Okay, great! You can place the order on our website using either links provided to you.

Please don't hesitate to reach out with any other hardware repair projects you might have. 

Have a great weekend!

Products and resources found in this discussion
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.
Need help identifying your part?
Send a photo or description to our Parts Experts!
Identify Your Part
SWISCO Part Experts