Sliding patio door roller

A quick learner from White Mills, KY says:
1" nylon roller in nylon holder bracket. part failed after about 6 weeks. Part now tracks sideways or tilted due to too flexible bracket holding wheel. Have tried manufacture and they have no contact number for part or warranty replacement. Is there a replacement or another part that has metal bracket with amybe a metal roller to maintain vertical tracking of roller?
User submitted photos of a patio door roller.
Profile picture of Tom
Tom from SWISCO responded:
This looks very similar to our 84-064. Check it out and let me know if you agree.
A professional from California says:
You may have to squeeze the frame so that it is tighter to hold the roller together.
A quick learner from White Mills says:
Looks almost identical but is there a better identical/similar part made out of metal for the bracket and the wheel?
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
Well, we also carry the 84-046 roller. Could that work?
A quick learner says:
im looking for something exactly like this part but the top of this assembly (5/8) is to wide to fit in existing hole , i need 1/4 wide by 1 1/4. thanks for your help
Profile picture of Paul
Paul from SWISCO responded:
The narrowest width we have is 5/16" for both the 84-064 and 84-083. Could you get either of these to work?
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