Sliding window roller

A home owner from Orange California says:
Trying to identify type of roller, Lowe's people said it to old, can you help me finding it? Thanx
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Paul from SWISCO responded:

Hello,

We'd be happy to look into this for you, but we'll need some dimensions to compare. May we have the diameter and thickness of the nylon wheel; The diameter and length of the metal wheel axle; along with the width, length and height of the back nylon housing? That will help us determine if a viable replacement is available. Thank you!

A home owner from Orange California says:
Wheel nylon:
10.28mm diameter
7.88mm thickness
Metal axle:
2.23mm diameter
15.75mm length
Nylon housing:
19.21mm width
26.80mm length
7.30mm height
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Paul from SWISCO responded:

Unfortunately, we were unable to locate a replacement roller with your specifications. There is a good chance that it was discontinued at some point. I'm sorry that we are unable to supply the part that you need but we wish you the best of luck with your repair.

A home owner from Orange California says:
Thanx
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