The screw is stripped so I am unable to adjust any more. Please advise parts needed to fix.
Thanks,
Jim H.
Tom from SWISCO responded:
January 2, 2020
Hello! If the only problem is that the screw is stripped, you may be able to get away with just replacing that plastic retainer. See our 21-154 for a potential replacement part and let me know what you think! |
Paul from SWISCO responded:
January 3, 2020
Hey, Jim. I'm afraid that we don't have a video for the issue you describe, but I'll do my best to walk you through it. First, remove the door from the track and lay it down on a stable surface. Loosen the screw in the 21-154 rod clamp and push the pin down while working the speed nut from the door frame. Once removed, remove the locking spring from the 21-001 pivot pin and slide the new pin up into the door, locking it with the bottom speed nut. Install the door on the track and adjust the 21-001, adjusting the pin until the door is squared and slides smoothly. Then tighten the screw on the 21-154 rod clamp and install the locking spring on top. Let me know if you need clarification on any of these points. |
Paul from SWISCO responded:
January 6, 2020
Sounds good to me! We're here to help if you need us. |