Slimfold closet door Part lost

A home owner from Lawrenceville NJ says:

I lost a support part for my folding closet door.

Now when I open and close the door, it's not supported and scratch against the bottom railing. I must lift the door by the door knob to open and close it.

Nothing supports the door spring.

valerie C

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Tom from SWISCO responded:

Thanks for reaching out to us, Valerie. I'm sorry our response has taken so long, it's been a very busy season.

Based on your photos, I think you should consider our 23-234 pivot bracket assembly and 23-148 track stop. However, you mention that the door is scraping along the bottom. You may also need to adjust or replace your old pivots. I believe your door uses the 23-121 and 23-151. Try playing around with them to see if you can adjust them enough to keep the door from scraping. If not, they may need to be replaced with new parts.

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