Special Size channel balance

Thanks for posting in our discussion board.
That is an unusual channel length, but not unheard of. Before I can offer an applicable replacement, however, I just need a bit more information from you.

First, please confirm that you are just measuring the metal channel, and not including the plastic attachments.

Also, can you please tell me the number printed or stamped on the channel surface?

Finally, if at all possible, can you please upload a few pictures of the attachments on either end of your balance?

Thanks for getting back to us with more details. We can have balances custom made on the half inch. I will email you a custom ordering link shortly.

You will need to replace your balances with the original balance stamp, do not choose 2630 for your 2610 balances.

Will you need another customer balance order form? If so, just let us know what you have - or submit pictures if you'd like - so we can help you find the parts you need.

Thank you for the detailed request! However, I did note one discrepancy concerning the second item you have listed, "(4) 19" 1720's with 19-004 and 15-002 ends."

A balance with a stamp of 1720 normally measures 18". Please confirm the length of your channel and let me know how you wish to proceed.

Thanks for getting back to us. This item is available online, see S370-18 and choose stamp option 1720.