Spiral Balance Custom Quote Request
Quick Learner
Jun 27, 2023 11:16 am
Spiral balance series: S500
Spiral length: 108 inches
Tip-color: gray
Quantity: 2
Comments: my present 23 year old sash counterbalance broke. it is a custom made mahogany window. the diameter is 5/8. Can you help me? Thanks
2 Replies
Emily from SWISCO
Jun 28, 2023 1:12 pm
Hello there!
Thanks for reaching out to us. The description of your balance is a bit odd. Can you remove an undamaged balance assembly and show us detailed photos? Custom orders are nonrefundable so we'd like to be thorough and make sure we get you the right hardware for your repair.
