Spiral Balance Mounting Hardware

A home owner from Cerstline Ohio says:
I just bought 20 spiral balances from you. When I started to replace them I found the plastic piece that the balance is attached to broken. This is approximately 1/4" by 1/4" square and it is inserted into the frame. A screw is fed throught the top of the balance and screwed into this piece of plastic. I need to know what this piece is called and how to order it. I decided to just replace all of them, I will need 20.
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Paul Sr. from SWISCO responded:
I believe what you are looking for is a pivot shoe. Take a look through the pivot shoe section to see if you can spot your hardware. You may also need new pivot bars if they have broken. The pivot bar is attached to the window sash and is inserted into the pivot shoe.

If you need help choosing the correct pivot shoe, send me what balance you have ordered and if possible a picture of your existing pivot shoe.
A home owner from Crestline Ohio says:
Its not the pivot shoe. It is inserted into the window frame and the mounting screw for the spiral balance screws into it. I can't find any reference to it on your website.
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Paul Sr. from SWISCO responded:
Can you send a quick picture of the hardware you are referring to us?
A home owner from Crestline Ohio says:
Here is a picture
Customer picture of their spiral balance clip
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Donna from SWISCO responded:
Take a look at SWISCO product code 26-200, Balance Screw Plug, I believe this is what you are looking for.
A home owner from Ohio says:
Yes it is thank you!
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