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Tom from SWISCO responded:
October 12, 2021
Hello, Gwen. It looks like your balance hooks to the bottom of the sash. I can just about make the hook out in your final picture, clamped to the frame at the very end. The way to disconnect this is to use a tool like our 75-005 (or anything with a hook, really) to hook into a hole that's punched at the very bottom most tip of the spiral rod itself. You can then pull down to unhook the balance and pull it up and out from the top of the sash. I do have some bad news for you, however, which is that this type of balance is an old, old style. There were several different kinds made but all are discontinued and we no longer sell them. Ultimately, you may want to see if you can get in touch with a local professional who is familiar with these windows who can point you in the right direction, ideally a shop in your neighborhood who still sells them. |
