Spiral Balance White Color Issue

A quick learner from FL says:
February 11, 2019
balancer has a white bushing and extents past the white plastic cover so lenth from top of balancer to bushing is 30inch having trouble finding white bushing should i use red?
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Bob from SWISCO responded:
February 11, 2019

Thanks for posting. The white tips are a little different than the other color options, and can refer to a variety of window sash weights depending on when they were made. The best way to know what color tip option to select is to weigh your window sash. You can then match that precise weight with one of the weight ranges listed with each color tip option on the S900-30 page.
30" Series 900 Spiral Balance
30" Series 900 Spiral Balance
S900-30
$9.25
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