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Casey from SWISCO responded:
October 16, 2020
Hello, Take a look at our S900 spiral balance. Once you determine the length of the tube, you can follow the chart under the product description to choose the correct tip color based on the weight of the sash. Some colored tips are outdated and no longer correlate to the correct strength option, which may be the case with your balances. As for your pivot shoe, we'd be happy to research your replacement options but we would need to see an undamaged shoe removed from the window, as well as the width and thickness of the shoe itself. You are welcome to look through our selection of pivot shoes here for reference on how we take our measurements. Thank you! |
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Paul from SWISCO responded:
October 19, 2020
Hello, I suspect that your tilt balance is actually 9/16" if you count the plastic covering that is missing on your balance. If so, you would need the S600-27 spiral balance with a blue tip option. The only 1-1/4" wide by 3/4" thick pivot shoe would be our 15-119. The center cam is 1/2" wide x 5/16" high. Take a look and see how they compare. Lastly, what is the width and height of your pivot bar? |
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Paul from SWISCO responded:
October 19, 2020
In some cases, you can clean, lubricate and give a bit more charge to an older balance to give it a bit of extra life. If you do this and the window sash is still not being supported, it's time for replacements. The balances will sometimes show signs of damage but if the issue is lack of tension, there won't necessarily be any visible signs or wear but if the window is not being supported, they still need to be replaced. |
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Paul from SWISCO responded:
October 22, 2020
We're happy to hear it! Let us know if you run into any other bumps in the road during the next seventeen repairs. |
