Could you take a look at this pic, and tell me which one should I order?
Thanks,
Richard
Bob from SWISCO responded:
July 9, 2019
Hi Richard. I'm pretty confident we can help you replace this spiral balance, but we need a little more information to be able to help. Can you confirm the length of the outer tube, not including the inner spiral? We also need the diameter of that outer tube. I know these older spiral balances have a tube made of plastic, so it can be a bit hard to judge: this diameter though should be either 3/8" or 5/8". Finally, to know what color tip option you need, we will need you to weigh your window sash. We can the match that exact weight with one of the options on the product page. Many thanks. |