Paul from SWISCO responded:
September 18, 2019
Thank you for visiting our website. I want to start with can be identified and go on from there. For your tilt latches, see if both our 26-243 and 26-244 are a match. We can help with some suggestions on a replacement spiral and pivot shoe, but we need some help from you. We need for you to remove the balance and pivot shoe completely from the window. Next, upload images of each part for us to review. Lastly, make sure to include some detailed measurements to help us narrow down which replacements will work. I am also going to place a video below of one of the more common ways to remove the pivot shoe from the window. |