Spiral Window Balance

A quick learner from Fernandina Beach,Fl says:
Attached are the pictures for a spiral balance. The balance is overall about 29 1/8 and from he bottom of the balance to the black rubber piece its 28 1/2 and diameter is 3/8. The white piece is 17/8 inches in length and 1 inch wide. Hopefully you can help. Thanks
Thumbnail of the uploaded file named image.jpeg
Thumbnail of the uploaded file named image.jpeg
Thumbnail of the uploaded file named image.jpeg
Thumbnail of the uploaded file named image.jpeg
Thumbnail of the uploaded file named image.jpeg
Profile picture of Tom
Tom from SWISCO responded:

We can definitely help, but I'd like you to confirm the diameter of your balance tube. You said that it's 3/8", but I also see that it has a black tip color option. The thing is, no 3/8" balance was ever made with that color tip. Can you double check to make sure your measurement is accurate? Be sure to only measure the outer tube, not the internal spring.

If the tube is 3/8", then I recommend the Series 900. If it's 9/16", then you want the Series 600 instead.

I can tell you now at least that the shoe is a match for our 15-045. This is mostly used with the 3/8" Series 900.

How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
Swisco's 15-045 Pivot Lock Shoe
Swisco's 15-045 Pivot Lock Shoe
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
VIDEO
WATCH >
How to choose the proper spiral balance tip color
How to choose the proper spiral balance tip color
GUIDE
READ >
How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.