Spiral balance

A quick learner from US says:
I have a spiral window balance not working properly.
User submitted photos of a window balance.
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Paul from SWISCO responded:
Looks like you have a 3/8" thick spiral balance tube with a 15-020 nylon shoe attached. Please compare dimensions to the Series 300 balance, and see which one you need.
A quick learner says:
It's 5/8" or 9/16"
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Paul from SWISCO responded:
In that case, you might have a 5/8" Series 200 tube balance with a 15-010 nylon shoe, or a Series 303 with an extended spiral and the 15-010 shoe. Please compare and see if either of these is the right balance for you. The plastic color will be different, but check the size.
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