Spiral balance adjustments

A quick learner from Austin says:
We purchase a home last October that was built in 1994. It has Alcoa tilt windows that are very difficult to open and close. When you try to close them, you are fighting what feels like a winding spring and when you get them close to being closed all the way they pop up 3 or 4". You have to hold them down to close the latch. I noticed your UTube video about how to replace a tilt window spiral balance. Do the spiral balance part need to be replaced or can it be adjusted (as in too much tension)?
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Paul from SWISCO responded:
It sounds like the tension is too tight on your spiral balances. It's always a good idea to see if you can relieve that tension first before you consider replacing the balances as a whole. In many circumstances, that's all you have to do.

Since these are tilt windows, you can use a charging tool like our 75-006 to unwind it a couple turns. See if that works out.
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