Short of replacing the balances, is this worth a try?
-Greg
Hello,
We generally recommend white lithium grease or Three-In-One oil to lubricate a spiral balance. If you want to lubricate the track the window sash rides in, use silicone spray. If you lubricate the balances and are still having trouble, it is likely time to replace them. If so, feel free to get back to us with photos of your balance and we will be happy to recommend a replacement. Thanks for posting.
It sounds like you have a game plan moving forward and a working knowledge of the parts you're dealing with. Just let us know if you have any questions along the way.
Yes, you are correct that the sash will need to be removed in order to access the pivot shoe and spiral end. Once the sash is raised a few inches above the sill and tilted in, you'll need to carefully twist the sash so that the pivot bars disengage from the shoes one at a time. Keep in mind that this can be a bit of a tricky process depending on the type of shoe cam that you have and may require some elbow grease.
Also, the balances do not come charged but you can use our charging tool to grasp the end of the original balance that still has some tension to it, remove it from the shoe, and carefully raise it to the base of the balance tube. Just make sure to keep a firm grip on it to make sure that it does snap up into the tube.
Thanks for getting back to us. Your pivot shoe resembles the 15-045 but please note that it measures 1" wide by 3/8" thick as shown below. Take a look to see if this could work for your application.