Spiral balance tilt window

A contractor from Denver Iowa says:
May 10, 2022
What I am looking for is 17 x 5/8 & 14 x 5/8 my tip looks orange but could by red. Also need the shoe/cam for both sashes, see above picture. Measures 9/16 or 5/8 thick 1 1/4 wide and 2 9/16 long. The sash pin area is open so that pin drops down into it. Would it be possible to use a different style shoe and change the sash pins? Hoping you can help.
Thumbnail of the uploaded file named window shoe.jpg
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Emily from SWISCO responded:
May 11, 2022

Hello!

Since you have a tilt window, you'd want either our Series 900 (3/8" diameter tube) or Series 600 (5/8" diameter tube). You'll need to remove and measure your original balance to see which one matches best. As for the pivot shoe, this looks similar to our 15-178 and 15-188 but your dimensions are a bit different from ours. Triple check your dimensions and compare them to ours to see if one of these matches up to your old shoe.

I'm afraid not. We always recommend sticking with the hardware that's original to your window. 
Pivot Lock Shoe, Brown Brake Pad
Pivot Lock Shoe, Brown Brake Pad
15-178
$3.70
Pivot Lock Shoe, 1/2" Thick, Blue Break
Pivot Lock Shoe, 1/2" Thick, Blue Break
15-188
$3.70
How to replace a tilt-window channel balance.
How to replace a tilt-window channel balance.
VIDEO
WATCH >
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
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How to remove window pivot shoes
How to remove window pivot shoes
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Anatomy of a tilt window
Anatomy of a tilt window
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