Spiral balance won't load

A home owner from California says:
Spiral balance measures 8 inches ,white tip and 9/16 diameter. This is for the top window of a tilt window style. I see the shortest one you show in the 600 series is 9 inches. The bottom window has 11 inch, blue tip?! Can I use two 9 inch spiral balance and just cut the trim stop a little ?
User submitted a photo of a window balance.
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Tom from SWISCO responded:
We can actually make you an 8" Series 600, though it'd be a custom order. Before we begin, can you just tell me how many you need?
A home owner from California says:
I need 2 ea of the 8 inch spiral balance . Could you please tell me the price.
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Tom from SWISCO responded:
Sure thing; I've emailed you the custom order form, which includes a price quote. You can use that to place your order. Thanks for considering us, and let me know if you have any further questions.
How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
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How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
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How to choose the proper spiral balance tip color
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How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
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