Spiral balance and more

A quick learner from Massachusetts says:
Hello,

I have a few windows that drop suddenly when lifted. When further investigating it appears the spiral balance slides freely out of the column.. I suspect it's supposed to fixed in some way at the top of the coil. The tube measures 24 inches and has a yellow/off white tip. Could you help me in identifying which spiral balance I need to replace this?

Additionally I have a number of the clips the release the double hung part of the window out which are broken. They are 2 3/4 wide. Could you help me in identifying that piece as well?

Thanks,
Joy
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Bob from SWISCO responded:

Hi Joy. If the outer tube, not including the tip, is 24" long then it appears you need either the S600-24 or S900-24, depending on the diameter of your old tube. White color tips aren't made anymore, but if you obtain the exact weight of your window sash you can use that to determine the color tip you need. For tilt latches, start by looking at our 26-243 and 26-244. See if they match what you need.

26-243 : Tilt Window Latch, Left Hand
Tilt Window Latch, Left Hand
26-243
$2.73
VIEW >
26-244 : Tilt Window Latch, Right Hand
Tilt Window Latch, Right Hand
26-244
$2.73
VIEW >
S600-24 : 24
24" Series 600 Spiral Tilt Window Balance
S600-24
$7.85
VIEW >
S900-24 : 24
24" Series 900 Spiral Balance
S900-24
$7.49
VIEW >
How to Replace a Window Tilt Latch
How to Replace a Window Tilt Latch
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
How to Replace Damaged Pivot bars
How to Replace Damaged Pivot bars
VIDEO
WATCH >
How to replace a tilt window spiral balance.
How to replace a tilt window spiral balance.
VIDEO
WATCH >
How to Identify a Replacement Spiral Balance
How to Identify a Replacement Spiral Balance
VIDEO
WATCH >
How To Choose the Proper Spiral Balance Tip Color
How To Choose the Proper Spiral Balance Tip Color
GUIDE
READ >
How to adjust a spiral balance on a tilt window
How to adjust a spiral balance on a tilt window
GUIDE
READ >
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