Spiral balancer part

A home owner from Milton, FL says:
October 10, 2022
The top of this part is where the end of the spiral balance is hooker and the bottom of this part is where the window attaches.
Thumbnail of the uploaded file named 220B3041-1F3C-4DE2-9A47-6D74D261B8AC.jpeg
Thumbnail of the uploaded file named AB690C3A-95CF-4A7F-AE95-D06AA3FE367E.jpeg
Thumbnail of the uploaded file named 94F92068-868E-4C00-9D9A-009072B65F3D.jpeg
Profile picture of Emily
Emily from SWISCO responded:
October 13, 2022

Hello there!

It looks like you need a new pivot shoe. I recommend you take a look at our 15-188 and 15-178 depending on the thickness. Compare the dimensions to see which one matches best.
Pivot Lock Shoe, Brown Brake Pad
Pivot Lock Shoe, Brown Brake Pad
15-178
$3.70
Pivot Lock Shoe, 1/2" Thick, Blue Break
Pivot Lock Shoe, 1/2" Thick, Blue Break
15-188
$3.70
How to replace a tilt-window channel balance.
How to replace a tilt-window channel balance.
VIDEO
WATCH >
How to Remove a Pivot Shoe (Cutout Method)
How to Remove a Pivot Shoe (Cutout Method)
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.