Split Arm Window Operator

Home Owner from Schenectday, NY
I am looking to replace 3 window arm operators. Please let me know if you have them, and how much each will cost.

The info. on the arms reads as follows:
R30842 - This one opens the window to the left I need one.
51538A - This one opens it to the right - I need two.
10 Replies
Casey
Casey from SWISCO
SWISCO
Expert

Hello,

We'd be happy to look into this for you but, unfortunately, the numbers on the parts do not tell us the correct replacements. To get started, we'd need to see photos of your original operator with the window open so that the arms that move the sash are fully visible to compare to our inventory. Thank you! 

Home Owner from Schenectday, NY
I need 3 total,
2 open to the right (left image)
1 opens to the left (right image)
How much do they cost?
Thank you
Ottavio
2 user uploaded images
Casey
Casey from SWISCO
SWISCO
Expert

Thanks for getting back to us but, unfortunately, we can't quite make out the details of the operator shown in your photos. We would need to see clear images of how the base attaches to the sill, as well as the arm that connects to the sash with the screen removed. Please also disconnect the arm from the sash track so that we can see the fitting used to connect them. 

Home Owner from Schenectday, NY
Here are clearer images.
I need 1 as the image on the left, and need 2 of the image on the right.
Thank you.
Ottavio
2 user uploaded images
Casey
Casey from SWISCO
SWISCO
Expert

Perfect. Your photos resemble the 39-031 and 39-032. The determining factor will be the length of the shorter link arm shown below compared to yours. Take a look at the parts related on this page and let us know if you need anything else. 

Dimensions for 39-031
Dimensions for 39-031

Home Owner from Schenectday, NY
Yes, the short link arm is 4 7/16.
I've taken new photos of the arm fully extended. This should help even more.
2 user uploaded images
Casey
Casey from SWISCO
SWISCO
Expert

Great, then you should be good to go. 

Home Owner from Schenectday, NY
Ok. How do I order two 39-031 and
One 39-032?
Casey
Casey from SWISCO
SWISCO
Expert

Both parts can be purchased directly on our website by clicking on the highlighted 39-031 and 39-032 product codes before adding them to your cart. You are also welcome to give our customer service team a call at (888) 991-1929 to order over the phone. 

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