Spring balance for both sides of a window. 20c ise. It is 20 inches long

A home owner from Philadelphia Pa says:
April 21, 2022
Spring balance for both sides of a window. 20c is on the piece. It is 20 inches long. These pictures are the piece in the window and out of the window. There is 2 pics for top and bottom. If this does not help, would we be able to mail the piece to you so you can match it up.
Thumbnail of the uploaded file named IMG_20220421_171604.jpg
Thumbnail of the uploaded file named IMG_20220421_171612.jpg
Thumbnail of the uploaded file named IMG_20220421_171339.jpg
Thumbnail of the uploaded file named IMG_20220421_171333.jpg
Profile picture of Emily
Emily from SWISCO responded:
April 25, 2022

Hello!

Your hardware looks like a match for our S795-20 channel balance with the 20C spring strength option. This balance comes with the 15-195 closed cam T-lock shoe by default so we suggest comparing our dimensions and pictures to yours to see if this matches what you have. 
20" Series 795 Channel Balance
20" Series 795 Channel Balance
S795-20
$12.80
1-1/4" T-Lock Balance Shoe, Closed Cam
1-1/4" T-Lock Balance Shoe, Closed Cam
15-195
$1.92
How to Install a T-Lock Shoe on a Channel Balance
How to Install a T-Lock Shoe on a Channel Balance
VIDEO
WATCH >
How to Convert a Crossbow Balance to a Channel Balance
How to Convert a Crossbow Balance to a Channel Balance
VIDEO
WATCH >
How to install the 26-200 Screw Plug
How to install the 26-200 Screw Plug
VIDEO
WATCH >
Modifying the Series 795 Balance
Modifying the Series 795 Balance
GUIDE
READ >
Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.