Spring balance parts

Quick Learner from Hancock VA.

Jan 2, 2023 8:56 pm

All the plastic parts in these spring-operated frames have deteriorated.

I really hope you sell repayment parts.

I have not been able to find any identifying numbers. Have not removed the frames but, if you think that might help find identifying info I can.

Thank you

Karl

3 user uploaded images

4 Replies

Paul from SWISCO

Jan 6, 2023 10:40 am

Hello,

It looks like you have window jamb liners that are not used today. There are two ways you can go about fixing these windows. First, remove the sashes and jamb liners to determine if the jamb liners are damaged. If they're still in good shape, you could use our 5/8" thick Series 500 non-tilt balances with 17-012 brackets to anchor them to the bottom of the sash. The other option is to take the jamb liners and sash to your nearest millwork and have them fit you with a new set. Thanks for posting.

Quick Learner from Hancock VA.

Jan 17, 2023 3:00 pm

Hi
Got the parts you suggested. when I took the window apart discovered that the 5/8 part is to thick. I looked on line and found the 3/8 inch 400 series. Looks like that would work.
When I called customer service to arrange to return the Spiral balances and brackets they asked me to check on this thread to make sure the S400-24 and bracket #14 would be the right replacement. Will the charging tool 75-005 work for the 400 series?
Hopefully these will work and I can order new ones for all of my windows.
thanks very much for your help with this project.

Paul from SWISCO

Jan 17, 2023 3:27 pm

I'm sorry to hear that the S500 spiral balance didn't work for you. We can't be sure since your original balances are a very old style but as long as the diameter is the only problem and your original balance tube measures 3/8", I agree that the S400-24 spiral balance and 17-031 bracket would be our best replacement options. You can also use the same 75-005 charging tool for installation.