Spring replacement question

A quick learner from Princetown, New York says:
I need both left and right spring assemblies. It is a double hung window. The lower sash is where these springs will go. The are 2 springs on each side even though the picture I sent only shows one. The lower sash is approximately 20 inches high and 30 inches wide. I'm not sure which springs to order. Can you help?
Profile picture of Paul
Paul from SWISCO responded:

Starting with your pivot shoe, see if our 15-111 would make a good fit. These are used with the Series 165 coil spring. We will need to know the number that is stamped ion the coil spring. If there is not a number on the spring, we will need for you to get back to us with the weight of the window sash. 

A quick learner from Princetown, New York says:
Thanks for the response. The number on the spring is 4.The 15-111 shoe looks just like mine. I think we're on the right track. What spring assembly do you recommend?
Profile picture of Paul
Paul from SWISCO responded:

Take a look at our S165-4 coil spring. See if this would make a good match.

How to replace a window coil balance
How to replace a window coil balance
VIDEO
WATCH >
How to Replace a Triple Coil Balance System
How to Replace a Triple Coil Balance System
VIDEO
WATCH >
How to remove window pivot shoes
How to remove window pivot shoes
VIDEO
WATCH >
Anatomy of a tilt window
Anatomy of a tilt window
VIDEO
WATCH >
Removing a Triple Coil Window Balance
Removing a Triple Coil Window Balance
GUIDE
READ >
Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 3-4 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at (888) 991-1929 or at help@swisco.com.