Square channel tracks, length in pics and even sent plastic cover for help

Quick Learner from East Tn
Will need a few of these for damaged hardware.
thank you
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10 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Thanks for reaching out to us! Take a look at the S770-33 with the 33B stamp option. This mounts to the top of the window track with a screw, but please let us know if yours installs differently. Review the specifications and let us know if you have any questions. 

Quick Learner from East Tn
Does it matter that mine measures 34" and the one you're recommending is only 33"? Thank you.
Emily
Emily from SWISCO
SWISCO
Expert

It does, yes. Are you only measuring the metal channel? If it's indeed 34", we'd need you to get back to us with the exact weight of the sash so we can determine the appropriate stamp option for your replacements. 

Quick Learner from East Tn
Well I do know that the stamp is 33b, and my measurements are for the length of the steel track. As in prior photos. Does the 33b mean the weight of the sash or? Thank you
Emily
Emily from SWISCO
SWISCO
Expert

The 33B stamp is calibrated for a 14 to 20-pound window sash, but there are different weight ranges used for the 34" length, which is why we need the precise weight of the sash. Choosing the incorrect stamp option may cause issues with the window's operation, such as preventing it from closing.

Quick Learner from East Tn
Good evening, the sash measures exactly 20" pounds. So please let me know which hardware would be best for the replacement. Thank you, Chris L
Emily
Emily from SWISCO
SWISCO
Expert

If the metal channel measures 34" long and the sash is 20 pounds, please see the S770-34 with the 34B stamp option. A pair of balances with this stamp is calibrated for a sash weighing 16 to 22 pounds. 

Just keep in mind that the Series 770 is designed to be screwed into the top of the window track. If yours installs with a clip of some kind, please let us know. 

Quick Learner from East Tn

Good morning, my existing bring track assemblies hook onto a silver clip at the top or each side. I would assume you offer an option for this installation type? Or do I just use the ones you showed me and screw them into the tops of the side frames? thank you ,

Chris 

Emily
Emily from SWISCO
SWISCO
Expert

It sounds like your balance uses an S-clip like the 19-029 or 19-030. We don't recommend drilling a new hole for the balances as there's a risk of damaging the jamb. We can supply the Series 770 with a rivet in the top hole, allowing it to be used with the 19-029, but this would require a custom order. 

Let me know if that sounds good to you and I can draft a price quote. 

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