Like others who have posted, I have a channel balance with a stamp of 21 12 BSI on it. It is a non-tilt window with 1/2" wide channels. The metal shaft is 22" long.
S390 looks like close matches however my bottom guide is not 1/2" wide it is 15/32". I was another site where they listed some as 1/2" and some as 15/32" so I didn't know how specific the measurements needed to be.
Also the weight of the window sash is 37 pounds. So would I need the 2170 option or 2175?
Attached are a few photos of the bottom guide.
Thank you
Spencer
