Stamped 24 5

Quick Learner from Jacksonville,fl
I have two different type on same window
one looks like s351 or s390
one looks like s380 or s385
probaly have been replaced before and not sure which is correct
also clip on window is broken. See photo
5 user uploaded images
2 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hello there!

Thanks for reaching out to us. I'm afraid we can't be certain which Series of balance your window is designed to use since they're mixed and matched. Are there any identical windows in the house? Let us know, we might be able to use that as a reference.

The part in your first photo is called a top sash guide. Take a look at the 18-036, 18-115, 18-127, 18-166, and 18-009. Review the specifications for each and see how they compare with an undamaged version on your old top sash guide. Let us know if you note any discrepancies and we can go from there. 

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