Stripped gears on Wood Casement Window Operator

A home owner from Alpine Ca says:

I think someone cranked the window when it was locked so now the cog is stripped.

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Bob from SWISCO responded:

Thanks for writing in. Sorry to hear about the problems with your operator! Take a look at our 39-268. This might work as a replacement, but go over the dimensions listed on the product page to see if it matches. 

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