Stripped weathershiel window operator

Home Owner from Portland, Oregon
The operator mechanism for my weather shield window crank seems to be stripped. I can not get the window to fully crank shut, it just starts slipping against the resistance. If I switch out the crank arm the problem persists so it must be the operator mechanism. Any advice? Is that something I can switch out?
Thanks
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2 Replies
Emily
Emily from SWISCO
SWISCO
Expert

Hi there!

Thank you for reaching out to us. We're happy to help with this. Can you open the window and show us a clear photo of the arms that move the window sash? We can narrow down your options from there. 

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