Stripping where bottom of windows need to glide

A quick learner from Escondido, California says:
July 5, 2019
Just moved in but stripping or runners appear broken making very difficult to open.
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Tom from SWISCO responded:
July 10, 2019

It sounds like you might need a new horizontal sliding window track. The problem is, I don't think we have this exact track. Our 55-028 is similar but I'm not sure if this will work in the same capacity. Look it over and let me know what you think.
6' Sill Track
6' Sill Track
55-028
$9.12
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