T-Lock concern

A quick learner says:
I just received my order however the thickness of your t-lock is greater and not compatible with my springs. Do you have another t-lock so that I can exchange the ones I ordered?

The dimensions of your t-lock are similar to mine. The difference can be seen in the attached photos.
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Casey from SWISCO responded:

Hello,

It looks like your t-lock shoe has a groove in the stamp like our 15-236. Take a look and see how the specifications compare to yours. You can also find our return policy for the 15-195 shoes that you purchased here. Thank you!

Dimensions for 15-236
Dimensions for 15-236

Classifying Channel Balance Fittings
Classifying Channel Balance Fittings
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