Tom from SWISCO responded:
June 4, 2012
This is great to hear. Thank you for sharing your story with us!
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I just wanted to say THANK YOU SOOOOO MUCH SWISCO!!! I have my house on the market and under contract, but the inspector broke the pivot shoes on two of my windows. I was afraid I would never get this fixed without replacing the whole unit. After a little research I found the exact parts I needed on your site in the 15-134 pivot shoe. You have truely saved me and made my day.