TIlt Window Replacement Parts

A home owner from Lynchburg, VA says:
Pt. 1

I'm sending two requests. These are half the images I have.

One is a 1" pivot lock shoe.
The other is a 24" channel balance rail/spring (?) and t-pivot.

What's happening is when the windows are opened, they don't stay up. The guides are broken.
Thumbnail of the uploaded file named IMG_0677.JPG
Thumbnail of the uploaded file named IMG_0678.JPG
Thumbnail of the uploaded file named IMG_0679.JPG
Thumbnail of the uploaded file named IMG_0680.JPG
Thumbnail of the uploaded file named IMG_0682.JPG
A home owner from Lynchburg, VA says:
Pt. 2 of the previous email.

Thank you!
Thumbnail of the uploaded file named IMG_0683.JPG
Thumbnail of the uploaded file named IMG_0684.JPG
Thumbnail of the uploaded file named IMG_0685.JPG
Thumbnail of the uploaded file named IMG_0686.JPG
Thumbnail of the uploaded file named IMG_0687.JPG
Profile picture of Bob
Bob from SWISCO responded:

See our S795-24, with a stamp option of 24B. You'll need the 15-194 1" T-Lock Shoe sold separately. One issue here however is that your old balance connected to the top of the window track with a hook, whereas our stock balances use a screw clip instead. Can you show me the hole in the window track that the hook connects to? That will tell us the best course of action before proceeding here. 

For the tilt latches, see if the 26-442 match up. For the pivot bars, see the 26-360 and 26-415.  

Reply to Thread
Use this form to ask a follow-up question or to share your experience regarding this subject.
(your email address will be kept private and is only used to inform you when a response has been made)
Current wait time is 4-7 business days
We promise that one of our experts will personally get back to you as soon as they are able. Thank you very much for your patience and understanding. If your inquiry is time-sensitive, please feel free to reach us at 856-317-6263 or at help@swisco.com.