Casey from SWISCO responded:
January 2, 2020
The stamped number you provided does not cross reference to any of our operators. Could we have you submit some photos of the part, and provide detailed measurements to review and advise on a replacement option? Thank you. |
Casey from SWISCO responded:
January 3, 2020
Thank you for the additional photos and information. Take a look and see if our 39-348 would be a good match for you. |
Casey from SWISCO responded:
January 6, 2020
Great, thank you so much! We appreciate you ordering with us. Please let us know how it works out. |
Dave Sr. from SWISCO responded:
January 7, 2020
Manuela is not here at the moment, but I 'd be happy to assist you with this. You may want to take a look and possibly consider installing on of our lever type awning operators, like the 39-070. However, with this part, there will have to be some retro fitting to your wood sill cover, mounting holes, and deciding on which type of sash bracket will work best, that is, if you still happen to have any room left on your sash to even mount the brackets. If that doesn't seem like an option to you, then why don't you just have a look at our 39-205 folding crank handle. This can be used with the 39-348 and the handle can fold down so that it's not effecting your window treatments. I happen to have these type of operators and handles at home, and I haven't had any issues with the handle interfering with my window treatments. Look everything I mentioned over and get back to me with an update. |
Dave Sr. from SWISCO responded:
January 8, 2020
Awesome! Thank you so much, Richard. We appreciate your business. Please let us know how it works out or if you had any other questions. |
Casey from SWISCO responded:
January 8, 2020
We were happy to help! You know where to find us if you need anything else. |