Tandem Rollers for Lincoln Sliding Door

A home owner from Warren, Ohio says:
June 1, 2011
I am looking to replace the Tandem Rollers for my Lincoln Sliding glass door. It is about 20 years old and has become increasing harder to slide open and closed.

Do you carry replacement tandem rollers for this Lincoln Door?
What information do I need?
Part Numbers or just a picture to measure and match up with your selection?
As of yet I have not taken the door off to view the type of roller needed.

Thanks

Warner
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Dave Sr. from SWISCO responded:
June 1, 2011
Warner, the best thing to do would be to remove the door and take some good photos of the hardware so we can take a look. Be sure to include dimensions along with your submission.
A quick learner from Warren, Ohio says:
June 1, 2011
Dave,
Thanks for the quick reply.

I may have to wait until the temperature subsides as I will have my AC on for the next few days.

Then I will photograph it as well as get some measurents before recontacting you.

Thanks again.

Warner B.
A quick learner from Warren, Ohio says:
June 3, 2011
Dave,
I removed the Tandem Rollers and took some pictures. It is a Truth 30410, but I more confused about the correct replacement after reading some other Swisco customer comments.
Is is a 81-018, 81-149, 81-137 or a 13232???

Please look at the photos and advise.
Also, how much is the shipping for 2 rollers?
Thanks,
Warner B
User submitted photo of Truth door roller.
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
June 3, 2011
Warner, thank you for submitting your photos. It appears the Swisco 81-018 Patio Door Roller would be the closest match.
A quick learner from Warren, Ohio says:
June 3, 2011
Thank you Dave.

That 81-018 was my first thought.

Just order 2 new Tandem Rollers and some Teflon
Slicker.

Great Customer service. Will let you know if
I have any difficulties.

wb
A quick learner from Warren Ohio says:
June 13, 2011
Dave,
I put the tamdem rollers in yesterday and they fit perfectly. Works as if was nearly new.

The 81-018 were the correct pair.

Thanks for your great customer service.

Warner
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
June 13, 2011
You're quite welcome, Warner. I am very glad to hear the rollers worked out for you.
A quick learner from Warren, Ohio says:
June 20, 2011
Dave,
As I told you the 81-018 tandem roller works great but while replacing them I noticed the sliding patio door track was worn, nearly flat in one place.

In reading Swisco online discussions it seems the 6'sliding door track is a quick solution to ease the opening and closing even more.

Would this be the best solution for me?
Is it compatible with the 81-018?

Discussions say to fit it over the current track and place a set screw on either side.
Is this enough to hold it on?
Does it need any adhesive or crimping?
Just 2 set screws on the ends?

Please see 2 pictures attached.
Thanks.
Warner
User submitted photo of door track.
Profile picture of Dave Sr.
Dave Sr. from SWISCO responded:
June 23, 2011
I have used the stainless steel track covers with great success. I recommend to smooth down the rough parts on your track before you install the track cover and install two short screws on each end (the screw should not interfere with the rollers because they are set back from the end of the door). I do know one installer that fills the dips in the old track with epoxy, but it can get messy. From your photos I can not tell if you need the tall or the short track cover. Go onto the web site and check the track covers in the patio glass door accessories catalog section to figure out which one will fit your door track the best (both tracks would work with the 81-018 roller).
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