Tandem roller for patio sliding glass door

Quick Learner from CO

Jul 14, 2023 11:41 am

I need to replace the rollers in my patio sliding glass door. The issue I am having is the rollers measure at 1 1/4" but it is really difficult to get to rollers over the railing.

I tried buying replacements at Home Depot but I can't get the rollers over the railing and they rollers will not attract high enough to reinstall the door.

If I go to a 1" will it cure my issue and if they don't work can I return them??

Thanks

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6 Replies

Bob from SWISCO

Jul 16, 2023 2:20 pm

Hello there. Did your original rollers have a wheel diameter of 1-1/4"? If so, it's generally best to stick with the original dimensions. Have you adjusted the roller height when re-installing the door, so you have more room to work with? The video below, at the 2:30 mark, explains this.

If this doesn't work, please tell me the dimensions of your original roller, including the wheel diameter and the height and width of the assembly, and we'll try and find what you need.

Quick Learner from CO

Jul 17, 2023 11:38 pm

The rollers were 1 1/4" but it was really hard to get the door off the rails after I loosened the screw all the way.
I purchased replacement rollers 1 1/4" from
Home Depot but o had the same problem I couldn't get the door over the tracks with the replacement rollers when I was reinstalling. I backed the screw out as far as possible.

Tom from SWISCO

Jul 18, 2023 9:05 am

It may not be an issue with the rollers, but the track itself. You have to make sure you're removing the door in the proper direction; most patio glass doors can be tilted out to the outside for removal, but some others require being tilted into the house, depending on the design of the threshold.

Changing the wheel size may help, but it could also present some other problems, too; if they're too small, then you may find that your door drags along the bottom of the frame when you operate it. Trading one problem for another may not be worth it.

Your next step should be to examine the track and threshold to see if you can pick out why this door is having such a hard time being removed. Take note of any lips or edges that would interfere with its removal.

Quick Learner from CO

Jul 18, 2023 12:35 pm

Thanks for the info. If I buy the 1 1/4" rollers and they don't work can I return them?

Thanks.

Tom from SWISCO

Jul 18, 2023 2:44 pm

Sure, that's totally possible. You can see our return policy here.