Casey from SWISCO responded:
February 13, 2018
Hello there. A photo would help very much. You may upload your photos directly to your discussion, or you may email them to customercare@swisco.com and we can manually upload them from there. Just be sure to reference your discussion number with us so we can be certain to upload your images to the correct discussion. Your reference number is D104706.
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Casey from SWISCO responded:
February 13, 2018
Unfortunately, your photos still have not come through. I believe it would be best for you to send your photos through the email I provided in my previous response so that way we can manually upload them onto this discussion.
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Dave Sr. from SWISCO responded:
February 19, 2018
Your photos did come through this time, thank you. Your roller looks very similar to our 81-167 roller assembly. However, I am a little puzzled. You say you roller is only 11/16 on the width of the housing? We believe it would be best to recheck your measurements and compare them to the 81-167 to see if it's a match. If not, get back to us with your feedback.
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