Tom from SWISCO responded:
June 15, 2020
Thanks for reaching out to us. This looks like one of our Hybrid balances, but you mentioned that there are no markings. Can you confirm? These usually always have a stamp as a rule, due to their special make. Can you also confirm the length and diameter of the outer tube? |
Tom from SWISCO responded:
July 15, 2020
Thank you. Unfortunately, that X doesn't help. Since there's no stamp on the tube, we need you to get the exact weight, down to the ounce. I still also need the length of the tube. Please respond directly to this thread, not to the email that you received. That's just an automatic notification. |
Tom from SWISCO responded:
July 16, 2020
Thanks, I'll be here! |
Tom from SWISCO responded:
July 21, 2020
Thank you! that should be everything we need. I will email you an order link and price quote right now for two of these balances, which is our minimum. If you needed more, just let me know here and I'd be happy to adjust that for you. One other thing to note is that these balances come pre-tensioned for a very specific sash weight, which is why I needed that so much. The good news is that also means these don't need to be wound up in any way. |
Tom from SWISCO responded:
July 23, 2020
Sure, you can see a picture of our hybrid balances on this page. This should give you an idea of what you'll be receiving. |