Tensioner spring

Quick Learner from St. Charles, Mo

Jul 16, 2025 1:10 pm

How do I find the numbers I need? Do I remove it 1st? I'm going to replace all them throughout the house so any help is appreciated.

2 user uploaded images

2 Replies

Emily from SWISCO

Jul 21, 2025 3:38 pm

Hi there!

Thank you for reaching out to us. You'll have to check the band of the coil spring for a stamped weight code, which requires removing the coil balances. If there isn't a cut out in the window track, you'll have to make your own as shown in the video below.

You're also welcome to upload a photo showing the full pivot shoe for us to review.